Looking to make a claim for health, dental or prescription drug expenses? Here's what you need to know.
If you have insurance through your employer, see how to file a group insurance claim.
Check the maximum benefit amount per person per year in your policy.
Show your payment card (Desjardins Insurance card) to your pharmacist or dentist. If they participate in the direct payment program, we pay the portion covered by your insurance right away, and you pay the difference.
You get a receipt that shows the claim amounts, which you can keep for tax purposes.
Fill out the appropriate claim form and gather the required supporting documents. Then send everything through our secure site or by mail (address listed on the form).
Be sure to get your medication approved before going to the pharmacy. Find out how to request prior authorization.
Show your payment card (Desjardins Insurance card) to your physiotherapist, optometrist or other healthcare professional. If they participate in the direct payment program, we pay the portion covered by your insurance right away, and you pay the difference. 1
You get a receipt that shows the claim amounts, which you can keep for tax purposes.
Fill out the Healthcare benefits claim form and gather the required supporting documents. Then send everything through our secure site or by mail (address listed on the form).
To make a claim for:
Fill out the Healthcare benefits claim form and gather the required supporting documents. Then send everything through our secure site or by mail (address listed on the form).
You can sign up for direct deposit to get reimbursed directly into your account.
You must submit your claim within 12 months of incurring the expense.
Can I submit a claim if I'm covered under 2 health insurance plans?
Yes. If you submit a claim when there are 2 insurance plans, be sure to complete the Coordination of benefits section on the claim form. You may be entitled to a reimbursement of up to 100% of your eligible expenses.
Are medical expenses tax deductible?
No. Medical expenses covered by health insurance are not tax deductible. But premiums paid may be considered a deductible expense when calculating your net business income. They may also be eligible for the medical expense tax credit.